Privacy Policy

At Fouché Studios, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you interact with our e-commerce store, particularly for international purchases. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you make a purchase or interact with our website, we may collect the following types of personal information:

Contact Information: Including your name, email address, phone number, and shipping address.
Payment Information: Payment details are processed through secure third-party providers, and we do not store any credit card information.
Order Information: Including the products you purchase, the date of your order, and transaction details.
Browser and Device Data: Information about your device, browser type, IP address, and browsing activity on our website.

How We Use Your Information

The personal information we collect is used for the following purposes:

Processing and Fulfilling Orders: To process your payments, ship your orders, and communicate with you regarding your purchase.
Customer Support: To assist with any inquiries or concerns you may have.
Marketing
Communications: With your consent, we may send you newsletters, promotions, and updates about our products.
Improving Our Services: To analyse customer interactions and improve our website and services.

How We Share Your Information

Fouché Studios respects your privacy and will not sell or rent your personal information to third parties. We may share your information with trusted third parties in the following situations:

Payment Processors: We use PayGate or other secure payment gateways to process payments. Your payment information is handled by these providers and is not stored on our website.
Shipping Providers: To fulfill your orders, we may share your shipping details with courier companies to deliver your products.
Legal Requirements: We may disclose personal information when required by law, such as in response to a court order or legal process.

International Data Transfers

As Fouché Studios operates internationally, your personal information may be transferred to and stored in countries other than your own. We take measures to ensure that any transfer of personal data complies with applicable privacy laws and that your information is protected.

Your Rights

Depending on the country you are located in, you may have the following rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if needed.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opting Out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how visitors interact with our site and allow us to tailor content and ads. You can manage your cookie preferences through your browser settings.

Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to other websites not operated by Fouché Studios. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Fouché Studios does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our systems.

Changes to This Privacy Policy

Fouché Studios reserves the right to update or change this privacy policy at any time. Any updates will be posted on this page, and we will notify you by email or via our website if significant changes are made. Please check this page periodically for any updates.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Email: fouchestudios@gmail.com

Phone: +2772 3967009